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Customer Service Executive Permanent in Kirtlington, Kidlington
Job Code:GFE509
Salary:£19,000
Location:Kirtlington, Kidlington
Duration:Permanent

Customer Care Executive

 

-Immediate start 

-Salary: 19,000 

-Hours: Mon- Fri 9am to 5pm

-25 days holiday

 

Customer Care Executive

 

Our client is looking for experienced and confident customer care executive to join their dedicated team in a growing company based in Kirtlington Area (Kidlington).

 

The role:

The ideal candidate will be focused on delivering excellent customer service and will communicate with customers via telephone, email and other electronic media to ensure all orders are placed correctly and in a timely manner.


Main duties will include, but not be limited to:


Taking inbound calls from customers, placing orders, resolving queries and managing requests

Logging and managing orders on the system accurately

Work within the team to achieve departmental targets and objectives

Develop good working relationships with other departments

Maintain product and system knowledge in order to support customers

Develop good rapport with customers


Experience working within customer service role is essential as you will be required to communicate with customers on the phone and build and maintain relationships.

The ideal candidate will be able to meet demanding deadlines and work under pressure as well as work with minimal supervision.

Full training will be provided.

 

**Own transport essential due to location**


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